Privacy

FLIORE is built for confidentiality. This page summarises how data is handled. It is provided for transparency and is not a substitute for the data-processing agreement entered into with each organisation.

Who is responsible

FLIORE is operated by Innopulse Consulting GmbH, Zug, Switzerland. For data processed on behalf of an organisation using FLIORE, that organisation is the controller and FLIORE acts as processor.

Where data is hosted

FLIORE hosts data in Switzerland. Application data and documents are stored on Swiss cloud infrastructure, governed by Swiss data-protection law.

How data is protected

Mandatory two-factor authentication, row-level security for hard tenant isolation, and encrypted document storage served only through short-lived signed links. Each organisation's data is isolated at the database layer; no organisation can access another's data.

AI and your data

FLIORE AI answers from a mandate's own data within the organisation. Client data is never used to train models. AI responses cite the data they draw on.

Your rights

Organisations and their data subjects may request access, correction, export, or deletion of personal data, subject to applicable law and retention obligations. Contact hello@fliore.com.

Applicable frameworks

Processing is aligned with the Swiss Federal Act on Data Protection (revDSG) and, for personal data of individuals in the EU, the GDPR. SOC 2 and ISO 27001 are on the roadmap.

Questions about privacy? Email hello@fliore.com.